Trac Systems

Privacy Policy

1. Overview of Data Protection

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you.

Data Collection on This Website

Data on this website is collected in two ways. Some data is collected when you voluntarily provide it to us, for example by filling out a contact form. Other data is collected automatically by our IT systems when you visit the website. This technical data includes your internet browser type and version, your operating system, and similar information. This data is collected automatically as soon as you enter our website.

How We Use Your Data

Part of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior. Additional data may be processed for contract processing purposes.

Your Rights

You have the right to receive information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

2. Hosting

We host the content of our website ourselves. The collection and processing of data is justified under GDPR Article 6(1)(f) based on our legitimate interest in the efficient and secure provision of our website.

3. General Information and Mandatory Notices

Responsible Party

The responsible party for data processing on this website is:

Trac Systems UG (limited liability)
Rathausplatz 10A
53604 Bad Honnef
Phone: +49 22249814273
Email: info@trac.network

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. When you use this website, various personal data are collected. This privacy policy explains what data we collect and what we use it for. We point out that data transmission over the Internet (e.g., communication by email) may have security gaps. Complete protection of data against access by third parties is not possible.

Storage Duration

Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a justified request for deletion or revoke consent for data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the data will be deleted once these reasons cease to apply.

Legal Basis

The processing of data on this website is based on GDPR Articles 6 and 9. Where we obtain consent for the processing of personal data, Article 6(1)(a) serves as the legal basis. For processing necessary for the performance of a contract, Article 6(1)(b) serves as the legal basis. For processing necessary for compliance with a legal obligation, Article 6(1)(c) applies. Where processing is necessary for the protection of vital interests, Article 6(1)(d) applies. Where processing is based on our legitimate interest, Article 6(1)(f) serves as the legal basis.

Consent Revocation

Many data processing operations are only possible with your express consent. You can revoke any consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation. To revoke consent, you can contact us using the contact information provided above.

Right to Object

Where data processing is based on Article 6(1)(e) or (f) GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation. We will then no longer process the personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing serves the assertion, exercise, or defense of legal claims.

Complaint Filing

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent technically feasible.

Information, Correction, Deletion

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipients, and the purpose of data processing, and, if applicable, a right to correction or deletion of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time.

Right to Restrict Processing

You have the right to request the restriction of the processing of your personal data. This right applies in the following scenarios:

  • If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data was/is carried out unlawfully, you can request the restriction of data processing instead of deletion.
  • If we no longer need your personal data, but you need it for the exercise, defense, or assertion of legal claims, you have the right to request restriction of the processing of your personal data instead of deletion.
  • If you have filed an objection pursuant to Article 21(1) GDPR, a balancing of your and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

4. Data Collection on This Website

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources. The collection of this data is based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website — for this purpose, server log files must be collected.

Contact Requests

If you contact us by email, telephone, or fax, your request, including all resulting personal data (name, request), will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

The processing of this data is based on Article 6(1)(b) GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests sent to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR) if this has been requested. The data you send to us via contact requests will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies. Mandatory statutory provisions — in particular statutory retention periods — remain unaffected.